Would you say your office has high turnover? |
309 total votes |
|
60% |
Yes |
|
40% |
No |
|
|
Which position in your practice has the most turnover? |
103 total votes |
|
14% |
Doctor/associate |
|
39% |
Assistant |
|
17% |
Hygienist |
|
26% |
Receptionist/Front desk |
|
4% |
Office manager |
|
|
Have you had to fire anyone in the past year? |
106 total votes |
|
45% |
Yes |
|
55% |
No |
|
|
How was your employee handbook/HR manual created? |
101 total votes |
|
16% |
I wrote it myself |
|
28% |
I used an online template and edited it as needed |
|
4% |
I hired a lawyer |
|
31% |
I hired an HR/consulting company to create it |
|
22% |
I do not have an employee handbook or HR manual |
|
|
Does your practice have a written standard operating procedure that outlines responsibilities and instructions for non-clinical employees? |
102 total votes |
|
58% |
Yes |
|
42% |
No |
|
|
Do you have a human resources generalist in the office? |
103 total votes |
|
24% |
Yes |
|
76% |
No |
|
|
Have you ever recorded phone calls as a means to train staff? |
100 total votes |
|
33% |
Yes |
|
67% |
No |
|
|
Have you ever encountered or suspected embezzlement in your practice? |
102 total votes |
|
25% |
Yes, I've encountered it |
|
10% |
Yes, I've suspected it |
|
66% |
No |
|
|
Which HR issue is most important in a dental practice? |
99 total votes |
|
32% |
Retention |
|
10% |
Recruitment |
|
42% |
Training and compliance |
|
6% |
Health and safety |
|
9% |
Discipline |
|
|
How does the front office primarily communicate with back office staff? |
103 total votes |
|
12% |
Headset (or walkie-talkie system) |
|
2% |
Phone |
|
11% |
Lights or buzzers |
|
66% |
Verbally |
|
10% |
Electronically (e.g. email) |
|
|