Do you have a human resources generalist in the office? |
198 total votes |
|
15% |
Yes |
|
85% |
No |
|
|
Which HR issue is most important in a dental practice? |
101 total votes |
|
23% |
Retention |
|
20% |
Recruitment |
|
42% |
Training and compliance |
|
7% |
Health and safety |
|
9% |
Discipline |
|
|
Which position in your practice has the most turnover? |
102 total votes |
|
4% |
Doctor/associate |
|
55% |
Assistant |
|
10% |
Hygienist |
|
30% |
Receptionist/Front desk |
|
1% |
Office manager |
|
|
How was your employee handbook/HR manual created? |
102 total votes |
|
13% |
I wrote it myself |
|
24% |
I used an online template and edited it as needed |
|
7% |
I hired a lawyer |
|
29% |
I hired an HR/consulting company to create it |
|
27% |
I do not have an employee handbook or HR manual |
|
|
Have you ever encountered or suspected embezzlement in your practice? |
103 total votes |
|
26% |
Yes, I've encountered it |
|
21% |
Yes, I've suspected it |
|
52% |
No |
|
|
Would you say your office has high turnover? |
102 total votes |
|
19% |
Yes |
|
81% |
No |
|
|
Have you ever recorded phone calls as a means to train staff? |
102 total votes |
|
30% |
Yes |
|
70% |
No |
|
|
Does your practice have a written standard operating procedure that outlines responsibilities and instructions for non-clinical employees? |
103 total votes |
|
59% |
Yes |
|
41% |
No |
|
|
How does the front office primarily communicate with back office staff? |
101 total votes |
|
9% |
Headset (or walkie-talkie system) |
|
3% |
Phone |
|
8% |
Lights or buzzers |
|
66% |
Verbally |
|
14% |
Electronically (e.g. email) |
|
|
Have you had to fire anyone in the past year? |
102 total votes |
|
26% |
Yes |
|
74% |
No |
|
|