How often do you meet with your local study club? |
0 total votes |
|
0% |
Monthly |
|
0% |
Every two months |
|
0% |
Quarterly |
|
0% |
I am not in a local study club |
|
|
If not in a study club, what is your primary reason for not participating in one? |
0 total votes |
|
0% |
Cost is greater than $1,000 a year |
|
0% |
Lack of study club availability in my area |
|
0% |
Monthly time commitment is too much |
|
0% |
Last study club was too low quality |
|
0% |
I am currently in a great study club |
|
0% |
I am in a study club but looking for new options |
|
|
Do you have a dedicated human resources generalist in the office? |
253 total votes |
|
15% |
Yes |
|
85% |
No |
|
|
How does the front office communicate with back office staff? |
160 total votes |
|
9% |
Headset or walkie-talkie system |
|
23% |
Light or buzzer system |
|
3% |
Phone |
|
66% |
Verbally |
|
|
Which HR issue is most important in a dental practice? |
161 total votes |
|
29% |
Retention |
|
6% |
Recruitment |
|
47% |
Training and compliance |
|
6% |
Health and safety |
|
12% |
Discipline |
|
|
Have you ever recorded phone calls to use as a training opportunity for staff? |
156 total votes |
|
40% |
Yes |
|
60% |
No |
|
|
Which position has the most turnover in your practice? |
156 total votes |
|
4% |
Doctor/associate |
|
3% |
Office manager |
|
13% |
Hygienist |
|
52% |
Assistant |
|
29% |
Receptionist |
|
|
Have you taken any CE courses on HR in the last six months? |
160 total votes |
|
26% |
Yes |
|
68% |
No |
|
6% |
I plan to before the end of the year |
|
|
How was your employee handbook/HR manual created? |
158 total votes |
|
16% |
I wrote it myself |
|
28% |
I used an online template and edited as needed |
|
6% |
I hired a lawyer |
|
29% |
I hired an HR company to write it |
|
21% |
I do not have an employee handbook/HR manual |
|
|
Have you ever encountered or suspected embezzlement in your practice? |
159 total votes |
|
35% |
Yes |
|
65% |
No |
|
|
Do you keep track of the number of unanswered phone calls? |
161 total votes |
|
21% |
Yes |
|
79% |
No |
|
|
Does your front office follow a specific or standardized script when answering calls? |
159 total votes |
|
49% |
Yes |
|
51% |
No |
|
|