“This is your office and your culture; you have your whole team – and not just one team member – to be responsible for.”
– Kashmere Fitch, MA
The workforce today faces a growing trend of “quiet quitting,” where highly skilled and talented employees become completely demoralized and do only the minimum amount of work required to get their job done. This has a detrimental and cascading effect on the employee, productivity, and the overall culture of the company.
So, what happens when leadership takes culture seriously? The best leaders build cultures of trust, where team members can interact with and react to each other without fear of reprisals. They understand it’s not whether or not you’ve made a mistake, but how you recover from it.
At a time when staffing dental practices with highly skilled team members is becoming increasingly difficult, it’s essential to consider the impact that tolerating poor performance from other employees can have on high achievers. This is why creating a culture of trust is so important. It fosters a sense of belonging and a belief that they truly are part of something bigger.
Join me and PDA Event & Podcast Producer Kashmere Fitch, MA, as we discuss the importance of culture, and what doctors can do in their own practices to create a culture that nobody would ever want to leave.
3 Key Points/Takeaways:
- What happens to your culture when you don’t address bad behavior
- What monitoring behavior can do to improve it
- When it’s OK to let an employee go
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https://productivedentist.com/podcasts/investment-grade-practices-podcast/episode-53-building-a-culture-of-trust-with-kashmere-fitch-ma/
Building a Culture of Trust w/ Kashmere Fitch, MA